Due to considerably reduced call volume in the late afternoon during the summer, MSB will be scaling back its Customer Care hours temporarily during the summer. Starting on Monday, June 29th, MSB Customer Care will be open from 7:00 am to 3:00 pm (M-F). These hours will continue through Friday, August 14th. We will resume our normal Customer Care schedule of 7:00 am to 5:00 pm (M-F) on Monday, August 17th.
Archives for June 2015
July 5th Rosters (Massachusetts)
This is a friendly reminder that July 5th is a very important date for school-based Medicaid and Administrative Activity Claiming. [Read more…]
Provider Reports/Lumea Monthly Maintenance (Massachusetts)
Massachusetts School-Based Medicaid imposes a strict 90-day claiming deadline, so it is crucial that providers post their sessions weekly. [Read more…]